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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Trish Watts

November 28, 2023

5  out of  5 rating by Trish Watts
"Diana has always been there for us. She is easy to work with and very knowledgeable. She always makes sure you receive the information you are looking for. We just want to say THANK YOU!!"

Taylor Wilson

October 17, 2023

5  out of  5 rating by Taylor Wilson
"The best there is! Really easy to work with, always helpful, and so supportive of the community. Couldn’t ask for better service, would recommend to anyone!"

Shalena Rohrer

October 14, 2023

5  out of  5 rating by Shalena Rohrer
"We’ve been very pleased with the interaction we’ve had with Catherine and the girls at the Burlington office. Always happy and smiling. It’s nice to walk in and feel happiness."

Nick Hibbard

October 13, 2023

5  out of  5 rating by Nick Hibbard
"First time having to get insurance for myself and they were able to help me understand everything and get me a good rate on renters."

Ian Gaddis

October 13, 2023

5  out of  5 rating by Ian Gaddis
"Great people, very helpful"

Catherine Rohrer

October 12, 2023

5  out of  5 rating by Catherine Rohrer
"Such a great place with great employees!!"

Mike Perez

August 17, 2023

5  out of  5 rating by Mike Perez
"Overall great experience."

Brenda Tracy

December 20, 2022

5  out of  5 rating by Brenda Tracy
"Our agent, Maddie went above and beyond to meet the insurance needs we had and was sure to explain every detail so we completely understood. Best of all she saved us money!"

K Ramshaw

October 27, 2022

5  out of  5 rating by K Ramshaw
"We were very pleased with the service we received when we switched our insurance over to State Farm. Maddie was courteous and knowledgeable. She went above and beyond to answer all our questions. It was the quickest and easiest insurance experience we have had. We saved soooo much money by switching. Best decision we've made in a long time. Thanks Maddie!"

Dorothy Wilson

October 10, 2022

5  out of  5 rating by Dorothy Wilson
"Maddie and JJ are great to work with. They answer questions in a timely manner and in a way that is easy to understand."

Vicky Altis

September 22, 2022

5  out of  5 rating by Vicky Altis
"Maddie Hoag with State Farm went far beyond to make sure we had the best coverage. There was so many options but, with her personal service she made sure we are covered to what fit our needs. Highly recommend Maddie for all your insurance needs!"

Kourtnie Sanchez

September 20, 2022

5  out of  5 rating by Kourtnie Sanchez
"They are very professional, polite and eager to help answer any and all my questions"

bill herron

September 16, 2022

5  out of  5 rating by bill herron
"I did some shopping for insurance cause I felt I was being over charged with who I was with. I contacted state farm and spoke to Kelsey and she gave me excellent service. She opened my eyes as to how how much I was over paying. Kelsey is amazing and will save you money and give you great service. I couldn't be happier I switched."

Gina Audiss

August 24, 2022

1  out of  5 rating by Gina Audiss
"Maddie always takes care of us and is always very knowledgeable and caring about our insurance needs! It’s always a great experience working with her!"

Bailey Cradduck

August 17, 2022

5  out of  5 rating by Bailey Cradduck
"We can’t say enough good things about Maddie Hoag. She is so helpful, works fast, and makes sure you come first. She goes above and beyond!"

Robin Blair

July 18, 2022

4  out of  5 rating by Robin Blair
"Maddie Hoag was helpful"

Christina Crumrine

June 22, 2022

5  out of  5 rating by Christina Crumrine
"Maddie was AMAZING with my calm after my new suv that I had only made 1 payment on was involved in a hit and run. She was very prompt on getting everything started and keeping me in the loop with the what they found out on the police report. She was very understanding with my concerns and asked on the concerns I had. I am very Happy with the service we received from the Yates Center State Farm office. Where you are always greeted with a smile and a willing hand to help and understand your concerns. Thank you Maddie."

Teena Lutz

June 11, 2022

5  out of  5 rating by Teena Lutz
"Wonderful people!"

Leann Ware

June 9, 2022

5  out of  5 rating by Leann Ware
"Maddie was Fabulous!! She was quick to respond with quotes and answers, very thorough, and was able to get all my policies switched over with great rates. I recommend State Farm for all your insurance needs. Thank you Maddie!"

Mary Edwards

June 3, 2022

5  out of  5 rating by Mary Edwards
"Staff is knowledgeable and welcoming! Outstanding float and Booth for Yates Center Day!"

Eleazar Bourbon

June 1, 2022

5  out of  5 rating by Eleazar Bourbon
"Maddie helped us get life insurance. She was very nice and helpful."

Rebecca Neill

May 27, 2022

5  out of  5 rating by Rebecca Neill
"Mattie took SUCH amazing care of me, made sure everything I asked was covered. She spent a lot of time with me, was very thorough, and expedient. I couldn't be happier!!!"

Jimmie Collins

May 27, 2022

5  out of  5 rating by Jimmie Collins
"Kelsie Shahan at State Farm provided fast friendly service. She was able to provide a new policy for all my cars with better coverage for less money! She Also insured my new house at a good rate. Most of this happened after hours as I am currently two hours ahead in another State Thank you Kelsie! J Collins"

Tonya Ballin

May 27, 2022

5  out of  5 rating by Tonya Ballin
"Maddie is very kind and helpful we are saving quite a bit on our vehicles and home insurance policies! She went over and beyond to help us even when my son was having some behavioral problems in her office so that is a plus thanks I’m excited with our new insurance policy’s :)"

Jennifer Ryan

April 12, 2022

5  out of  5 rating by Jennifer Ryan
"Kelsie is great at her job! Very kind, efficient, and knowledgeable about all of our insurance needs. She got us fixed up and saving money in no time. Highly recommend JJ Edwards at State Farm."